Sometimes Mail chokes/crashes because of a corrupted font. ~/Library/Containers//Data/Library/Logs/Mail/ You might try dumping all of Mail's log files, which are in the user Library folder: (My note - that folder may be in different places in different macOS use FindAnyFile to search for If it is, your problem is a corrupted e-mail attachment. Quit Mail, move Mail's 'Mail Downloads' folder (in your user Library folder) to the desktop, relaunch mail, and see if the problem is gone. IMAP or POP)? Services like gmail have changed over the years and old Apple Mail might no longer be fully compatible. You can find the option in the Mail app's 'Mailbox' menu.” What worked for me was doing a rebuild of the inbox (or the affected folder). “This used to happen to me in older versions of the Mail app (on previous versions of OS X/macOS). What causes Apple Mail to repeatedly quit? If you have more than one account begin by deleting and restoring the one you suspect may be causing your problem. Now the possible solutions get a bit more complicated:ĭelete then add back your e-mail account(s) on Mail: After determining whether or not Mail now works properly, restart your Mac again as you normally do. This is accomplished by restarting your computer and as soon as you hear the chime, hold down the Shift key and keep holding it down until the Apple logo appears on your screen. The boot up will be slow and can take some time. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. If that does not work follow the three listed steps below. This should start the Application in a Safe Mode. With the Apple Mail Application closed, hold the SHIFT key & open Mail.

It's usually either spammy or unreadable. The problematic one is usually easy to spot. The way to deal with that is to log into your ISP's mail server using the Web-based interface most ISP's provide and to delete the problematic e-mail manually. (This will likely require the developer's uninstaller to uninstall it completely.) Modern anti-virus software integrates with your e-mail program, and sometimes the two will interact badly.Ī common Mail problem is receiving a corrupted/malicious e-mail that causes Mail to choke and crash.

[Apple’s comprehensive Troubleshoot Email Problems In Mail on Mac can be found here:Īre you running AV? - Try completely uninstalling any fully interactive anti-virus software that you have installed. List of possible solutions: simplest to most complex. If Mail is repeatedly quitting unexpectedly: As requested, here is the long document I pulled together and saved should this problem arise again with any of the seniors I help:

Mac mail quit unexpectedly